Terms and Conditions

Our Terms & Conditions

By ordering any of our products from this website, you automatically agree to be bound by these Terms and Conditions. Therefore, carefully read these Terms and Conditions before ordering any products from our website. We reserve the right to modify to this website and its Terms and Conditions at any time without prior notice. Therefore, you should review these Terms and Conditions each time you access this site.


Who we are
We are a bunch of perfectionists! A one-stop online printing company born out of a desire to help individuals and businesses in any part of Nigeria get all their printing needs meant from the comfort of their homes and offices effortlessly without fear of fraud or disappointment. We have proved to our many clients all across Nigeria and beyond time after time that we can deliver online printing orders easier and faster to their doorsteps. That’s what we do. That’s our pride! That’s our business!


Your Status
By placing an order through our website you pledge that: You are legally capable of entering into binding contracts and you are 18 years old and above. If you are placing an order through our website on behalf of a business, you warrant that you have the necessary authority from that business to place the order. You agree only to provide a third party’s personal information if they have given you express consent to use it in respect of the Products you have ordered.

To use Captworldprints, you need to create an account through registration. To register, you will supply us with some personal information such as your names, email address and phone number which are processed and stored in accordance with our Privacy Policy, which you can find here [www.captworldprints.com/privacy-policy] after which we will approve your account unless deemed risky. You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.


Use of our website

Our site and all intellectual property rights therein (including all text, imagery, template designs, trade names and logos) are owned by, or licensed to, us. You are permitted to access and use this site and its contents for the singular purpose of evaluating, preparing, and ordering products or services exclusively through Captworldprints. No other copy, download, retaining, use, publication, or distribution of any portion of the content is authorized. Obtaining products from Captworldpirnts does not entitle you to use any portion of the contents apart from the finished products as they are supplied. No portion of the content herein may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person’s right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the website to produce products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. We may terminate our service to customers found to be using this site to engage in undesirable activities.


 How the contract between you and us is formed

Your order on this website constitutes an offer to us to print a Product or Products. All orders are subject to acceptance by us, and we will confirm such acceptance to you by electronic notification at the end of the ordering process (the Order Confirmation). The contract between us will only be formed when we send you the Order Confirmation. Once the Contract has been formed, the terms of the Contract cannot be altered without our prior written consent. As all the order specifications will be personalized by you, you will not have any right to cancel the supply of any of the Products once you have placed an order. If, however, an order is incorrectly placed, please contact us immediately by telephone at 0812 708 3732 or email at info@captworldprints.com. If your order has not yet been submitted to print, we may (at our sole discretion) allow you to cancel the order and issue a refund to you to enable you to place re-order the Products. However, if the order has been submitted to print, we will be unable to issue such cancellation.


Price & Payment

We take payment at the time that you place an order with us. The price of any Products will be as quoted on our site from time to time, except in cases of obvious error. We sell a large number of Products through our site and it is always possible that, despite our best efforts, some of the Products on our site may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will contact you to inform you of this error and we will give you the option of continuing to purchase the Products at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and will notify you. If we mistakenly accept and process your order where a pricing error is obvious and unmistakable and could reasonably have been recognized by you as a mispricing, we may cancel supply of the Products and refund you any sums you have paid. The prices do not include VAT and delivery costs, which will be added to the total amount due as set out in the “basket” section of the online ordering process. Prices are liable to change at any time, but changes will not affect orders in respect of which have already sent you an Order Confirmation. You may pay for Products using Remita, bank transfer or any credit card.


Your materials and designs

Whenever you use any of our features to upload your material or use any of our templates or features to build your designs, you agree that your materials will be accurate where it states facts and will be genuine where it states opinions. You vow not to include any text, image and design that is defamatory of any person, obscene, offensive, hateful or inflammatory, promote sexually explicit material, violence, discrimination based on race, sex, religion, nationality, disability, sexual orientation or age. You warrant that your products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your products, including any third party material made available via a third party design service which may be accessed via the website. By placing an order on this site, you warrant that you have all necessary permission, right and authority to place the order and you authorize captworldprints to produce the products on your behalf.
We have the right to remove any of Your Material if, in our opinion, Your Material does not comply with our Content Standards. In addition to complying with the Content Standards, you agree that all of Your Material uploaded by you onto our site will be done at your own risk. You must retain a copy of Your Material that you upload. We expressly exclude all liability for any uploaded Your Material which is lost or damaged during or after the uploading process. Failure to follow our site's preparatory instructions for uploading Your Material may result in Products of poor quality which will be at your
risk. We accept no responsibility for poor quality Products in those circumstances. You own the sole ownership of your material or any personalization of our template designs. You will continue to own all of your material and any personalization that you may create through our site. But as it is stated under our intellectual property right, captworldprints will continue to own our entire site and any intellectual property rights therein including our template designs.



Prior to producing the Products designed by us or by you using our templates, we make an electronic proof of the Product available for your approval within 48hours (exceptional are holidays and weekends). You are responsible for approving these proofs. You accept that once you have approved the proof, the Products cannot be changed nor cancelled. We shall have no liability to you for any errors in the proof subsequently discovered by you.


Delivery & Availability

Except there are exceptional circumstances, your Products will be dispatched for delivery in accordance with the delivery service chosen by you during the ordering process. The dispatch timescales for your Products will be dependent upon what types of Product has been ordered. Please review our site for our current estimated dispatch timescales per Product type. Our working days are Monday to Friday, excluding public holidays. Where delivery is delayed due to exceptional circumstances, we will complete the work as soon as we rationally can and will keep you updated regarding this by email. We will have no liability to you in that circumstance. Where delivery is not possible as a result of us being provided with the incorrect delivery address details, our delivery service will return the products to us. We reserve the right to make an additional delivery charge for re-dispatch of the products to the correct delivery address. All products will require signature upon delivery. If another person aside the recipient
signs for the product and the product is subsequently not delivered to the intended recipient, we will incur no liability provided that the product was delivered to the address provided by you during order placement. Delivery process is complete once the Products have been handed over at the address for delivery set out in your order and signed for.



You must notify us within 30 days of the date that the Products were dispatched of any failure on our part to deliver the Products in order that we can investigate the failure and take appropriate action. You should notify us by telephone at 0812 708 3732 or email at info@captworldprints.com. If you notify us after 30 days, we shall not be liable.


Risk and Title

Ownership of the Products is passed to you on delivery. The Products will be at your risk from the time of delivery.


Our Replacement Policy

If you believe that a Product is defective, we may request that you return the product for our examination.


Occurrences outside our control

We will not be liable for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, omission or accident beyond our reasonable control and includes in particular (without limitation) the following: Strikes, lock-outs or other industrial action, civil commotion, riot, invasion, war or threat or preparation for war/riot, fire, explosion, storm, flood, epidemic or other natural disaster, the acts, decrees, legislation, regulations or restrictions of any
government. Our performance under any Contract is deemed to be suspended for the period that the
Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.



Captworld Liability

First and foremost, we will not be responsible for ensuring that the Products ordered for and delivered are suitable for your intended purposes. We also do not exclude or limit in any way our liability but captworld prints shall be under no liability if unable to carry out any provision of the contract for any reason beyond our reasonable control as stated above or inaccurate, insufficiency or unsuitability of any instruction, data or materials required for the performance of the contract. During the continuation of such a possibility, you may by written notice to us to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.



You consent that you shall insure and defend captworldprints and all parties from whom we have licensed portions of content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (a) your breach of these Terms and Conditions or (b) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into products that was
not part of the standard website.

Updates and Modifications

We may need to update and modify our Terms and Conditions as our technology evolves. We reserve the right to revise and amend these Terms and Conditions time to time without prior notice to the users. We advise that you check this page often. You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to
orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Order Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products). If a user objects to any of the changes to the Terms and Conditions at any given time, the User must cease the use of our website and/or services.


Entire Agreement

These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any contract and they supersede any prior agreement, understanding or arrangement between us, whether oral or in writing. We each acknowledge that, in entering into a contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such contract except as expressly stated in these terms and conditions. Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in
writing, prior to the date of any contract (unless such untrue statement was made fraudulently) and the other part’s only remedy shall be for breach of contract as provided in these terms and conditions.


Intellectual Property Right

Except otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, captworldprints owns all intellectual property rights to and into the website, including, without limitation, any and all rights, interest in and title to copyright, related rights, patents, trade names, service marks, trademarks, designs, know-how, trade secrets, utility models, and inventions (whether patentable or not), source code, graphics, databases, goodwill, text, icons, content and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the website belonging to captworldprints without obtaining authorization from us. However, as it has been said under our “Your designs and material” terms, you retain ownership and shall solely be responsible for any content that you provide or upload when using any service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various service. However, with regard to the product customization service (as against other services like blogs and forums) you expressly agree that by uploading and posting content on to the website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-
exclusive license for the use of the same.


Written Communications

When using our website, you accept that communication with us will be by electronic means only. We will contact you by e-mail or provide you with information by posting notices on our site, in accordance with our Privacy Policy. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.

Applicable Law

Our Terms and Conditions shall be interpreted and governed by the laws of Federal Republic of Nigeria currently in force.

Third Party Rights
The contract is between you and us. No other person has any rights to enforce any of its terms.


Dispute Resolution

We shall make all possible efforts to settle all disputes amicably. Any dispute arising out of this Terms and Conditions, which cannot be settled, by mutual agreement and negotiation within a month shall be referred to arbitration by a single arbitrator at the Lagos Multi-Door Courthouse ("LMDC") and governed by the Arbitration and Conciliation Act, Cap A10, Laws of the Federal Republic of Nigeria. The arbitrator shall be appointed by both of us (we and you), where both of us are unable to agree on the choice of an arbitrator, the choice of arbitration shall be referred to the LMDC.  The findings of the arbitrator and subsequent award shall be binding on both of us. Each of us shall bear our respective costs in connection with the Arbitration. Venue for the arbitration shall be Lagos, Nigeria.


Disclaimer of Warranty

This website and all its contents are provided "as seen" without warranty of any kind, either expressed or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. You acknowledge that operation of the site may not be uninterrupted or error free. References and links to products or services of independent companies may appear on the site. These references and links are provided "as seen" without warranty of any kind, either expressed or implied



If any part of these terms and Conditions or any provisions of a contract between you and us are determined by any competent authority to be invalid, illegitimate or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid.